Shipping policy


Thank you for shopping with AMARA.

We’re committed to delivering your order smoothly and ensuring a seamless shopping experience from checkout to delivery.

Shipping Information

  • Shipping fees are calculated at checkout.

  • Orders are processed after confirmation.

  • Packages can be opened before payment.

  • Shipping fees are non-refundable.

For approved exchange requests, customers are responsible for exchange shipping fees.

If the item received is damaged or incorrect, AMARA will cover all related shipping costs.

During sale periods and promotional campaigns, items marked as Final Sale are not eligible for return or exchange.


Estimated Delivery Time

Cairo

2–3 working days

Alexandria

2–4 working days

Other Governorates

3–7 working days

Please note that delivery times may slightly increase during launches, restocks, or sale periods.


Refund & Exchange Policy

At AMARA, we want you to love every piece you order. If something isn’t quite right, we’re happy to assist with exchanges or refunds within 3 days of receiving your order.

To be eligible for a return or exchange:

  • Items must be returned in their original condition
  • Items must be unworn and unwashed
  • All original tags must be attached
  • Original packaging must be included

Exchange requests:

  • Customers are responsible for all shipping and handling fees related to exchanges.

Refund requests:

  • Once the item is received and inspected by our team, the refund will be transferred via InstaPay within up to 7 working days.

Please note:

  • Shipping fees are non-refundable.
  • AMARA reserves the right to refuse any return that does not meet the conditions above.

For any questions or assistance:

📧 hello@amaraeg.com
📩 Instagram: @amaraeg.co

Thank you for choosing AMARA.